High Latency on Games (Comparing with my Previous Provider)

[leezhernje]

Hello there,

I just got my TPG FTTB Installed 90mbps - however when i try to play League of Legends or CSGO, the latency is really high. Some numbers for your reference:-

With Aussiebroadband NBN 250mbps Line

CSGO : 105ms

League of Legends : 95ms

With TPG FTTB 90mbps Line

CSGO : 230ms

League of Legends 215ms

Is there anything i can do to improve the latency with TPG? or Optimize the hops.

Thank you,

Note : I'm connecting to the same Singapore Server on both lines. 

[BasilDV]

Hi @leezhernje

We'd like to look into it further and see what we can do to resolve this as soon as possible.

Shoot me a PM with your TPG username or customer ID number.

BasilDV