Recently i have been recieveing packet loss between 10%-24%, i don't have a clue on why this is now happening. It's very annoying as im paying alot for the 100 NBN and it is struggling to do the simple things such as loading a site or a youtube video.
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We tried to search for your account using your community details to no avail.
We've created some articles that will help you troubleshoot your internet connection.
You may send me a PM with your TPG username or customer ID number if you need further assistance.