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Higher than usual ping, less than 1 mbps download speed on FTTP

Koichik
Level 2
Anyone else’s internet playing up?

Acting up for two nights in a row and it’s currently down so I’m here on my 4G from Telstra..
2 REPLIES 2
BasilDV
Moderator

Hi @Koichik,

 

We've responded to your previous post and has an agreement that you'll run the additional test that our Engineers requested once the issue occurs. Further updates will be given by your assigned Engineer once available.

 

Should you require further assistance, please let us know.

 

Regards,

BasilDV

Koichik
Level 2
Not a problem.

The issue occurred last night and ran tests during the times it occurred and sent the results already!

Cheers