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e mails are unreadable

doreen
Level 2

I have been having trouble ith e mail for three weeks now and i'm feeling angry and frustrated with TPG!  I cannot get any help, and when I get to someone they say just do..... (no instructions on how to do whatever I'm told, as I am not very tech savvy I do not know the computer technically to be able to do some of these instructions) When I open e mails all the printing is on top of line after line of text and also the mail boxes etc.  The folders I had before this happened have disappeared too.   I have 558 posts to read and 

I feel TRAPPED as I have signed with TPG for 2 years or I would go to another ISP (maybe smaller ones would be better,  BIG is not always BETTER.)

doreen

1 REPLY 1
BasilDV
Moderator

Hi @doreen,

 

We'd like to help you in resolving this issue, but we don't have any information about your email client.

 

We'd like to arrange a call from our Tech team instead to look into it further.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV