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Hoe can I get out of this contract? ASAP

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Level 1

Hi How are you?

 

I got NBN modem. few months ago.

 

but still not install NBN.

 

I have only modem...

 

I cannot contact techican I cannot anything.

 

So I'm very disappointed for your service, and look after coustmers.

 

Please make get out here ASAP.

 

please reture email.

1 REPLY 1
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Moderator

Hi @dajung3371, we're sorry to know that you're having issues with the service and we apologise for the inconvenience this is causing you.

 

We value you as our customer and we'd like to check what can be done to turn this experience around.

 

We have located an account using your community details, but we'd like to make sure if we got the right one. Please PM us your TPG customer ID, username and complete address.

 

To send a PM, please refer to this link: How do I private message (PM) in the community