Home broadband slowness issue over 2 weeks

[kuancm20]

We have been experiencing broadband slowness issue e,g less than 3mb intermittently for two weeks. Reported to technical support but still not working. I am not sure if tpg would fix this problem, Maybe it is time to change to other service provider. 

[Anonymous]

Hi @kuancm20, 

No need to look elsewhere. We can arrange a callback with one of our senior tech specialist to conduct further troubleshooting on your home wireless connection. Just send me a private message with your TPG account number and contact details. 

How do I private message (PM) in the community
 

Regards, 

Angeli