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How do I cancel my Internet when moving out?

baixichen
Level 2

I want to cancel my internet service since I am moving out of my rentla property. But I cannot find any information  about how to do that on the website. 

3 REPLIES 3
Shane
Moderator

Hi @baixichen ,

 

We're sad to know that you're considering to cancel the service with us. We'd like to arrange a call from one of our Account Specialists to discuss details on how to proceed let us know your best contact number and preferred time tomorrow.

 

Cheers!

baixichen
Level 2

I am overseas these days so I wish to cancel online and do not want to have to call TPG to cancel my account.  Can I do that online without call?

Shane
Moderator

Hi @baixichen,

 

We can advise our Account Specialists Team to contact you via email. Feel free to PM me your best contact e-mail.

 

Cheers!