TPG Community

Get online support

How to get a replacement NBN HFC connection box

Choll
Level 2
Wondering the best way to go about getting a replacement NBN HFC black connection box? Mine isn't turning on when plugged in after a lightening storm recently (none of the four lights are lighting up anymore, including the 'Power' light).
1 REPLY 1
Ahra_G
Moderator

Hi @Choll,

 

Please send your TPG account details via private message in order for us to assist you accordingly.

 

Thanks! 

Ahra_G

 

 

Wondering the best way to go about getting a replacement NBN HFC black connection box? Mine isn't turning on when plugged in after a lightening storm recently (none of the four lights are lighting up anymore, including the 'Power' light).