Huawei HG659 upgrade options

[Wrmltg12]

Hi there, my Huawei HG659 no longer shows 2.4 In my Mac. The 5 is there but 2.4 is not.
I would like to upgrade the modem. What are my options?

[BasilDV]

Hi @Wrmltg12 

Were you able to perform some troubleshooting? If yes, what have you done so far?

If your modem is still under warranty and confirmed faulty, then will be able to request for a replacement.

If not, then you have the option to purchase a new modem from. It is going to be a TP-Link modem.

You may send me a Private message for further discussion.

How do I private message (PM) in the community?

BasilDV