TPG Community

Get online support

Huawei HG659 upgrade options

Highlighted
Level 1a
Hi there, my Huawei HG659 no longer shows 2.4 In my Mac. The 5 is there but 2.4 is not.
I would like to upgrade the modem. What are my options?
1 REPLY 1
Highlighted
Moderator

Hi @Wrmltg12 

 

Were you able to perform some troubleshooting? If yes, what have you done so far?

If your modem is still under warranty and confirmed faulty, then will be able to request for a replacement.

If not, then you have the option to purchase a new modem from. It is going to be a TP-Link modem.

 

You may send me a Private message for further discussion.

 

How do I private message (PM) in the community?

 

BasilDV