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I am on NBN50 but has slow upload speed

eric777
Level 2

Hi

I am on NBN50 which I upgraded from NBN10. I was expecting a big improvement relative to my previous plan but I am still experiencing slow internet speed. My download speed does range from 20 to 40Mbps, which I assuming depending on the time of day but my upload speed is less than 1Mbps. How do I fix this?

 

http://tpg.speedtestcustom.com/result/dd392df0-bffb-11ea-a15f-edc5fa86ed50

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter