I bought NGN100 plan but I am only get 20Mb uplink, is there normal?

[ena824]

HI,

I am consistently only getting 20M for my uplink.

Here is the test result: http://tpg.speedtestcustom.com/result/955f6950-6476-11ed-a998-8b7e27f0da49

Can someone please help fix it?

[Ahra_G]

Hi @ena824, 

Our residential plans provide an upload speed between 1 and 20Mbbps. 

Let us know if we can assist further. 

Thanks! 

Ahra_G