I canceled my TPG internet last month but I still receive billing

[Aree93]

I would like to ask why TPG still send me an email to pay the next billing (April 2021)? 

Even though, I have canceled TPG internet at the end of March 2021 by phoning TPG.

[Riezl]

Hi @Aree93, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community