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Unable to send mail as server says it is spam

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snilsson
Level 3

Hi

I have been getting the message (attached capture) whenever I send an email today. Note that this appeared when trying to send to the postmaster email as instructed from another error.

 

Please investigate and let me know what is wrong.

 

Receiving seems to be fine.

1 ACCEPTED SOLUTION

Accepted Solutions
david64
Level 11

Hi @snilsson . Which email client are you using? Can you check the settings for the outbound mail server (SMPT). Try enabling any settings referring to authentication.

If still not working, have a look at this. It refers to Thunderbird but might apply to other clients.

https://community.tpg.com.au/t5/Broadband-Internet/Unable-to-send-emails-error-Message-rejected-as-i...

 

View solution in original post

4 REPLIES 4
BasilDV
Moderator

Hi @snilsson 

 

Thanks for raising this with us.

Have you tried changing the password of the Email account?

Were you originally using the Post office or you have an email client as well?

 

BasilDV

david64
Level 11

Hi @snilsson . Which email client are you using? Can you check the settings for the outbound mail server (SMPT). Try enabling any settings referring to authentication.

If still not working, have a look at this. It refers to Thunderbird but might apply to other clients.

https://community.tpg.com.au/t5/Broadband-Internet/Unable-to-send-emails-error-Message-rejected-as-i...

 

View solution in original post

snilsson
Level 3

Finally had the time to try it out. Seems to be working for now. Thank you

Riezl
Moderator

Great! Feel free to message us should you need further assistance. Cheers!