I want to cancel my wifi

[haeseulcho]

I changed my phone plan to an expensive one, so I don't need Wi-Fi anymore. So I want to cancel TPG Wi-Fi. For your information, I can't call because I can't speak English. Why can't I cancel it on the Internet? Please proceed with the cancellation contract right away.

[Rica_R]

Hi, @haeseulcho.

You may log in to your My Account to request for cancellation. Let us know if you will require further assistance. 

[haeseulcho]

Please let me know exactly what you click to get the button.

[Rica_R]

If cancel button is unavailable. Would you mind sending us your TPG username / Customer ID number and other account details and we'll have our accounts team contact you regarding your request. Thank you. 

[haeseulcho]

I send you a message. Please check. Thank you.