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I want to cancel my wifi

haeseulcho
Level 2

I changed my phone plan to an expensive one, so I don't need Wi-Fi anymore. So I want to cancel TPG Wi-Fi. For your information, I can't call because I can't speak English. Why can't I cancel it on the Internet? Please proceed with the cancellation contract right away.

4 REPLIES 4
Rica_R
Moderator

Hi, @haeseulcho.

 

You may log in to your My Account to request for cancellation. Let us know if you will require further assistance. 

 

haeseulcho
Level 2

Please let me know exactly what you click to get the button.

Rica_R
Moderator

If cancel button is unavailable. Would you mind sending us your TPG username / Customer ID number and other account details and we'll have our accounts team contact you regarding your request. Thank you. 

haeseulcho
Level 2

I send you a message. Please check. Thank you.