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I want to implement reverse DNS/PTR for my email server ?

cshah
Level 2

I have setup a mail server for my small company, and because the PTR record(reverse dns) is not set correctly, some mails are regarded as junk mail by popluar mail servers.

 

I checked the TGP community and few the request has been solved.

 

I called TGP Technical Support as well but they seems new to this issue and cannot able to do it.

 

How can I resolve this issue, is there any dedicated contact person for the same ?

 

Thank you very much!

1 REPLY 1
BasilDV
Moderator

Hi @cshah 

 

We’ve been speaking with you on another thread. The request has been forwarded and updates will be given as soon as it becomes available.

 

BasilDV