Hi @luskies ,
Welcome to the community!
Thanks for raising this to us, we're sad to know that you're considering to cancel the service with us, please confirm if this has been processed if not yet, feel free to send me a private message with your account details (Username/Customer ID together with the address on file) also includes your best contact number and preferred time.
How do I private message (PM) in the community
We'll have one of our Account Specialists contact you to discuss details of cancellation and returning the equipment.
I would like to return my TPG Wireless Dual Band, Gigabit Router, and the NBN connection box, I don't require them as I am leaving the country and would like to recycle them.