Important: Pricing change to your TPG nbn plan

[sanipani]

I received an e-mail with subject "Important: Pricing change to your TPG nbn plan"

There was a link in this e-mail that said,

"if you would like to upgrade to NBN100 for 12 months, you can opt-in here until 18/04/2024. Once you've opted-in, the speed upgrade will commence during a 6-week period from mid-April to end of May. We will notify you via email once your speed upgrade has completed. This delay is to ensure that the transition aligns smoothly with your billing cycles and our operational adjustments."

The link mentioned in this mail is not working.

https://communication.on.net/MHCwa/Default.aspx?Instance=5004790C41&LoginType=0F&QuestionnaireID=085...

Once you click on "I Agree" check box and click on Submit, the subsequent page does not load. I tried on different days on different browsers. Is this a scam?

[Ahra_G]

Hi @sanipani,

Send us a private message and we'll help you with the upgrade. 

-Ahra_G

[aoxunw]

Hi there, 

I am also facing this issue, but the opt-in link from my email is broken entirely:

"An error has occurred. We apologize for the problems this might have caused."

I will try direct messaging as well.

[Aubrey]

Got your PM, @aoxunw. We'll wait for your details and we can go from there.

Thanks!