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Impossible to reconnect mobile service

Min0423
Level 2
I’m so sick of TPG customer service. My mobile phone account was disconnected. Yet I can’t call or do anything on my account to reconnect. Tried calling three times - on hold or waiting for 30-60mins. Call drops out and no one calls me back. Ridiculous.
1 REPLY 1
Angeli
Moderator

Hi @Min0423

 

Thanks for bringing this matter to our attention. We'll have a mobile specialist to call you for assistance on this matter. May I have your TPG mobile number and callback details via private message? 


How do I private message (PM) in the community

 

Regards, 

Angeli