Impossible to reconnect mobile service

[Min0423]

I’m so sick of TPG customer service. My mobile phone account was disconnected. Yet I can’t call or do anything on my account to reconnect. Tried calling three times - on hold or waiting for 30-60mins. Call drops out and no one calls me back. Ridiculous.

[Anonymous]

Hi @Min0423, 

Thanks for bringing this matter to our attention. We'll have a mobile specialist to call you for assistance on this matter. May I have your TPG mobile number and callback details via private message? 

How do I private message (PM) in the community

Regards, 

Angeli