For the past couple of months, I’ve been having repeated drop out on my NBN connection. They average between one to 5 minutes but have lasted up to 30 minutes not including any NBN maintenance.
TPG tech has been out once and NBN have been out twice so far with another visit schedule in a couple of days. The first visit NBN replaced a couple of things as a precaution but the last NBN visit showed everything perfect and within limits.
There’s a few threads about similar issues but no comments after the initial fix. It seems to come good for a day or two after speaking to support about it but the issue soon re-occurs.
February: 1 drop out
March: 4 drop outs
April: 4 drop outs
May: 14 drop outs
June: 12 drop outs
July: 109 drop outs
August – 11th: 80 drop outs
Looking at the TP-Link Archer logs I’m seeing a couple of different alerts just before the link goes down.
Either:
2020-08-10 20:10:05 [3] PPP: ppp3 Peer not responding
2020-08-10 20:10:05 [3] PPP: ppp3 LCP down
2020-08-10 20:10:05 [4] PPP: ppp3 LCP down
2020-08-10 20:10:05 [6] PPP: ppp3 sent [LCP TermReq id=0x3 "Peer not responding"]
2020-08-10 20:10:08 [6] PPP: ppp3 sent [LCP TermReq id=0x4 "Peer not responding"]
2020-08-10 20:10:11 [3] PPP: ppp3
2020-08-10 20:10:11 [5] VoIP: disable SIP stack due to intf IP is 0.0.0.0
2020-08-10 20:10:32 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000041a3)]
2020-08-10 20:10:36 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000041a3)]
2020-08-10 20:10:46 [6] PPP: ppp3 sent [PADI Host-Uniq(0x000041a3)]
2020-08-10 20:11:06 [3] PPP: ppp3 Timeout waiting for PADO packets
Or
2020-08-10 12:28:15 [6] PPP: ppp3 rcvd [LCP TermReq id=0x2]
2020-08-10 12:28:15 [3] PPP: ppp3 LCP down
2020-08-10 12:28:15 [4] PPP: ppp3 LCP down
2020-08-10 12:28:15 [6] PPP: ppp3 sent [LCP TermAck id=0x2]
Could this also be related to the VOIP service?
