Hi there michaelcook50
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number
so can look at this service for you
Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
I will reply ASAP on receipt of the above.
My TPG app for IOS and Android - https://www.tpg.com.au/download