Installment

[shreya_ateen]

I haven’t got any message regarding activation and in my NBN, DSL light flash for 3/4 times at the time of connection but it turns off again. My customer id is 6757569

[BryanR]

Hi@ shreya_ateen,

Your FTTC NBN service appears to be ready. Just unplug any exisitng modem or filter or phones out of sockets. Plug in (using the supplied "B" cord) the NBN NCD (White box) to the wall socket. This will click away for 15 minutes or so and LEDS should go Blue colour eventually. Whilst its doing this Plug in your modem see below for helpful tips on this.

Watch our short video guide on how to set up your NBN FTTC service. Visit https://link.tpg.com.au/hgzDYj "

Regards

Bryan

[BryanR]

Hi@ shreya_ateen,

Checking on the NBN delivery status for you now.

Regards

Bryan

[BryanR]

Hi,

NBN status is they are still installing presently, give it 48hrs and try again.

You will get a notification when this is completed.

In the meantime you should be able to use the ADSL2+ , untill the NBN arrives.

Be safe

Regards

Bryan

[shreya_ateen]

How to use ADSL2+