Intermittent dropout

jeremymcgrade
Level 2

I have an NBN home internet service and it keeps dropping out.

I've checked all the connections - are you able to assist?

1 REPLY 1
BasilDV
Moderator

Hi @jeremymcgrade

 

Welcome to the Community!

 

Are you experiencing dropouts via WiFi or Wired connection or both?

If via WiFi, then signal interference may be causing it.

We've created some articles that may help you improve your home WiFi Network.

Please send me a PM with your TPG username or customer ID number if you need further assistance.

 

BasilDV