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NBN HFC Box Flashing 2 Blue lights & 2 Green lights

djren
Level 2

My NBN HFC box has both the power & online lights flashing Green & the upstream & Downstream lights flashing Blue. I have checked the NBN outage map & there is No outage detected. 

1 REPLY 1
BasilDV
Moderator

Hi @djren

 

Thanks for raising this with us.

 

All of the lights on the NBN NTD box should be stable.

If some of it is flashing, then there might be a network fault or a device fault.

 

We' like to look into it as you've advised that your service is not affected by an outage.

Please send me a PM with your TPG username or customer ID number.

 

BasilDV