TPG Community

Get online support

Intermittent internet

coolblizz
Level 2

Hi,

 

I have a fibre upgrade from FTTN to FTTP last month. I am very happy that the connection is much faster than before.

 

However, I slowly realised that there is frequent lost internet connection each lasting for less than a minute. The lights on my modem router were always switched on throughout.

 

Can you please advise me what I can do?

 

Thank you!

1 REPLY 1
adib_rahmang
Moderator

Hey @coolblizz,

 

We'll check out what's going on. Can you send me a PM?

 

How do I private message (PM) in the community - TPG Community