Internet Connection

[CJOHN]

My modern is not connecting to the internet. Have tried multiple resets!

[BasilDV]

Hi @CJOHN

Welcome to the Community!

Is this a new connection set up? If yes, have you received a notification advising that the service is active?

If no, please check if your service is affected by an outage. 

• How to Check for NBN Network Outage
• TPG service status

If your service is still not working, but not affected by an outage. Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV

[Shane]

Hey, CJOHN

Just checking should you require further assistance, if so please update this thread.

Cheers!

 

My modern is not connecting to the internet. Have tried multiple resets!