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Internet Down without NBN Outage

AChan
Level 2

My internet connection has been down for the last 18 hours or so. It would randomly connect for a few seconds and drop out again. Checked NBN service website and said no outage at my address. Would the Moderator please assist? Thanks.

1 REPLY 1
Angeli
Moderator

Hi @AChan

 

Let's make sure that you will get the help needed for this service issue. Kindly send me a private message with your TPG customer ID or username and I'll take it from there.


How do I private message (PM) in the community
 

Regards, 

Angeli