Internet Down

[Boswell73]

Internet unable to be found since Thursday morning. Live in Wallsend NSW, Have tried restarting and new cables but nothing has worked. Want to know if there’s a possible fault.

[BasilDV]

Welcome to the Community @Boswell73.

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

• How to Check for NBN Network Outage
• TPG service status

If not, please shoot me a PM with your TPG username or customer ID number to run some tests.

BasilDV