Internet Down

[29glenmore]

We have had no internet since last night (it's now 4pm). 
I have checked and there is no NBN outage, and no service outage listed on the TPG website for our area. Address is in Black Rock, VIC 3193.

All steps in fault finding have been done, twice, still no good.

I have rung your tech support several times today only to get the message "call back again later".

Can someone get back to me about this please.

[garythomann13]

Suggest providing more information.  Location suburb and/or postcode. =  well done

Start logging date and time drop outs occur.  If it is completely off then say so.

[Ahra_G]

Hi @29glenmore, 

Let us have your Customer ID or username via private message so we can check the status of your service. 

Thanks!