Internet connection keeps dropping out. Getting repeatedly worse

[3033484]

Our broadband internet connection keeps dropping out.  It is now happening a few times a day.  Can we have someone please check on this please

[BasilDV]

Hi @3033484

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

The service shows that it's been stable. Are you using a WiFi or a Wired connection?

If you are using a WiFi connection, then signal interference may be causing the issue. We've created some articles that will help you improve your home WiFi network.

Refer to these links:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let us know if you need further assistance.

BasilDV