Internet constantly dropping out

[4457548]

Hi,

My internet has been dropping out for the last 4 - 6 weeks on a regular basis (i.e: at least 5 times a day).

The NBN box light turns on and off constantly as does the internet light on the router. 

Please advise. 

Thanks.

[BasilDV]

Hi @4457548

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case was raised to our Engineering team and the issue has been escalated to NBN Co for further investigation.

An assigned Engineer will be in touch with you via SMS or phone call as soon as it becomes available.

Let us know if you need further assistance.

BasilDV