Get online support
Hi @HyunPak,
Welcome to TPG community!
We were able to locate your account using your community details and have run some remote test. We weren't able to detect any network issue and the internet seems working.
Here's a link of an article which provides instruction on how to troubleshoot the lost internet connection. Click here.
Should you require further assistance, please let us know.
Kind regards,
BasilDV