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Internet down for 3rd time in 2 weeks - ready to walk away

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Level 1a

Internet went down AGAIN. This is the 3RD TIME in a couple of weeks, getting absolutely ridiculous you guys and am ready to walk away, I work from home and have a business to run this is NOT GOOD ENOUGH.You guys won't answer any contact methods when there are urgent cases like this one. If this happens again I am done with you guys and moving on to a better company because ** man you have messed with me WAY too much. FIX THIS INTERNET NOW!!!