Internet down

adsl74l
Level 2
TPG

Hello Frank xxxxxx,

We've detected that your TPG NBN service at xxxxxxx, KEILOR EAST VIC 3033 is now online.

We'll monitor your connection and send further updates when NBNCo finishes their investigation.

 

Well it;s not online it hasn;t been since they sent this email in and and on and off but been on the phone now for 1 hour and still not reply really this is customer service to wait that long all l want is for my service that l pay every day to be working and if it;s not to contact someone that will fix it but not 2 or 3 days later.

 

Oh it would be nice to get a Mod to at least say we will look into it or we know about it 

 

frank

1 REPLY 1
BasilDV
Moderator

Hi @adsl74l 

 

We'd like to check the status of your NBN service and see how can we help.

 

Please send us a private message with your account details.

 

BasilDV