Internet dropout in afternoon again

[tkrgudy1]

s ago my internet connection started dropping out in mid/late afternoon.  after contact with this forum TPG emailed and said they tested the line and it was OK.  No more problems until yesterday.

The problem is now reoccuring but starts early afternoon and switches on and off for several hours so far.

Is theis the modem problem?

[BasilDV]

Hi @tkrgudy1

Thanks for raising this with us.

We've detected a possible fault within the NBN network, which needs to be investigated by our Engineers.

They may need to request for an NBN technician to check your service.

Further updates will be given within 24 to 48 hours as soon as an update becomes available.

BasilDV