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Internet dropping out

kirstyc
Level 2
Hi there

Our internet connection keeps dropping out when we streaming. Is there a way to check whether it is just bad connection or perhaps the modem?

We were having trouble connecting to our Mac this morning.

Thank you

KC
1 REPLY 1
PeterW
Moderator

Hello kirstyc,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download