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Internet drops out

Level 1a
For the past 3 nights at 12pm on the dot my internet drops out and dosen't come back for hours?

Hi @jojo1173,


Welcome to the community!


I was able to pull up your account using your community details.


I ran initial tests on your service and it shows connected for 14h 22m and no dropouts occurred on the line.


I'd like to know on which device(s) you experience dropouts.