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Internet has been dropping out a lot recently

2609patrick
Level 2
Our tpg internet has been dropping out a lot recently. We’re using our own modem we bought it has the right credentials in it but the modem internet light sometimes flashes red
1 REPLY 1
Anonymous
Not applicable

Hi @2609patrick

 

Welcome to TPG Community! 

 

What is your modem's make and model? Can you also send your TPG customer ID or username via private message

 

Thanks,

Angeli