Internet has been dropping out a lot recently

[2609patrick]

Our tpg internet has been dropping out a lot recently. We’re using our own modem we bought it has the right credentials in it but the modem internet light sometimes flashes red

[Angeli]

Hi @2609patrick, 

Welcome to TPG Community! 

What is your modem's make and model? Can you also send your TPG customer ID or username via private message? 

Thanks,

Angeli