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Internet is down since morning

veeraraghavan
Level 3
Level 3
‎15-02-2020 06:20 PM
Hi Team,
My internet is down since morning and there is no DSL signal in modem NBN is very slow at Hoppers Crossing 3029 also unable to contact tpg support team over call ,how about 24/7 support if you could not have support team answer the call. Let me know when could you resume the service.
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veeraraghavan
Level 3
Level 3
‎15-02-2020 06:49 PM
Hi Team, Restored it now with tpg step guidance document for slow speed.

Thank you
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Anonymous
Not applicable
‎17-02-2020 10:39 AM

Hi @veeraraghavan,

 

Welcome to TPG Community!

 

We appreciate your effort in taking the time to troubleshoot and we are glad to know that the issue has been resolved.

 

Should you need any assistance, feel free to drop us a message. Thank you.

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