For customers experiencing any issues with their ADSL/NBN service, we recommend the best thing to do first is check if there's an outage on the network.
If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn/troubleshooting , https://www.tpg.com.au/support/problems_connect_internet.php
Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.
It's not NBN outages, it's your ** service. As soon as I swtiched my HFC to another NBN provider it worked fine again.
Everyone around here is having to move providers to get their internet working again. And yet TPG keeps billing them.