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Internet not connecting

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Level 3
As far as I know mate go to your broadband router settings by using Ethernet cable and login in by 192.168.1.1 in your browser or other digits whatever depending on your router. Once there go to basic setup n put your own tpg username and password n finish the process that works for me. I hope it helps for you
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Level 1b
Level 1b
Thank you but unfortunately that didn’t work!!
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Level 1c
Ok
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Moderator

Hi @anamulhoque 

    Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regards

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Level 3
How long did it take ? I am up to week 2 and no response
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Level 3
How do you view replies ?
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Moderator

Hi @michaelkoch70 

 

              

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Moderator

Hi @michaelkoch70 

 

           congratulation I manage to update your NCD mac adress, 

good to see you are on board now 

Network ownership: NBN
Router: ************
IP: 220*********
CallerID: AVC0********
Connected at: 2020-05-01 13:48:14
Connected for: 3m 

 

Thanks 

Rajen 

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Level 1b
Level 1b