Internet not working

niamhkennedy
Level 2

We had a power outage and now none of the lights on the nbn box will switch on. I have checked all plugs and sockets but still no power. 

2 REPLIES 2
Aubrey
Moderator

Hi @niamhkennedy, how's your internet connection looking now? If still wouldn't turn on, please send us your details via private message and we'll arrange for a replacement.

Nemesis2k7
Level 2
Try power cycling the modem. Pull the plug for 30 secs, and plug power back in. See how it goes