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Internet not working

Irfankhan26
Level 2
Our internet is down since afternoon.

This is very disappointing as I am unable to work.

Located at Holt, Canberra

Regards,

Irfan
3 REPLIES 3
Shane
Moderator

Hi @Irfankhan26,

 

Welcome to the community!

 

We are sorry to know that your service is not working,

 

We're able to locate your account using your community details and ran initial test. Result shows, your service has been connected for  8h 9m.

 

We'd like to confirm if you still experience connection issue at the moment and we'll perform further test(s).

 

We'll wait for your response. Cheers!

Susanford72
Level 2

I live in Holt and my internet has not been working all afternoon either. Very frustrating.

BasilDV
Moderator

Hi @Susanford72

 

Welcome to the Community!

 

We were able to locate your account using your community details and it shows that the service has been working.

Are you using a WiFi or Wired connection? Could you please check if you are connected to the network if you are using a WiFi?

 

Let us know how it goes.

BasilDV