Welcome to the community!
We are sorry to know that your service is not working,
We're able to locate your account using your community details and ran initial test. Result shows, your service has been connected for 8h 9m.
We'd like to confirm if you still experience connection issue at the moment and we'll perform further test(s).
We'll wait for your response. Cheers!
Welcome to the Community!
We were able to locate your account using your community details and it shows that the service has been working.
Are you using a WiFi or Wired connection? Could you please check if you are connected to the network if you are using a WiFi?
Let us know how it goes.