Internet not working

Highlighted
Level 1c
Hi there, our internet stop working from this morning, is any planned maintenance over here? Advice please!
3 REPLIES 3
Highlighted
Moderator

Hi @zhaoyang1011,

 

Apologies for the trouble this is causing you.

 

NBNCo has identified a power interruption in the area which is impacting the NBN network. This is under investigation with a third party power provider. NBN Co will provide further updates as they become available. 

 

 

Regards,

Ahra_G

 

 

 

Highlighted
Level 1c
Thanks for your update, we have just got internet back on.
Highlighted
Moderator

Hi @zhaoyang1011,

 

We are glad to know that your service is now working. At the moment it is now connected for 17h 51m. Let us know should you require further assistance.

 

Cheers!