Welcome to the Community!
We were able to locate your account using your community details and tested the line, but was not able to detect any fault.
The modem shows that it's been stable and getting a good connection speed.
Are you using a WiFi or a Wired connection? If you are using WiFi, then signal interference may be causing the issue. We've created some articles that will guide you on how to improve your home network.
Refer to these links:
Let us know if you need further assistance.