Internet outage?

BenSmider
Level 2
Internet just went down at 9:55pm, anyone have any idea what’s going on in the LARA area? I tried calling tpg but I got an automated message telling me there’s to many people calling them at the moment..
1 REPLY 1
Will
Moderator

Hi @BenSmider 

 

Welcome to the Community!

 

I'm sorry about the service disruption you've experienced. There was an unplanned outage that affected some customers in the Victoria area. It was declared resolved at 1:17AM AEDST today. I can see  that your modem has been connected as of 1:10AM AEDST.

 

Let me know if you're still having technical difficulties so we can look into it further.

 

Regards,

Will